FAQ - Frequently Asked Questions
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The applicable notice period depends on the domain name but is generally two months prior to the end of the term.
If you want to transfer your domain name to another registrar, the transfer must be completed before the term of registration has ended. Please start your transfer request with your new registrar as soon as possible.
Please note that we cannot accept domain name cancelations by e-mail. This is for your own security. Always use our domain management system to make changes to your domain names.
What notice periods apply if I want to cancel a domain name?
To cancel a domain name managed by us, please access domain management and select the Cancelation/Deletion option.The applicable notice period depends on the domain name but is generally two months prior to the end of the term.
If you want to transfer your domain name to another registrar, the transfer must be completed before the term of registration has ended. Please start your transfer request with your new registrar as soon as possible.
Please note that we cannot accept domain name cancelations by e-mail. This is for your own security. Always use our domain management system to make changes to your domain names.
Found in: Billing, Contractual topics